Facts and Frequently Asked Questions

Happy Seniors

At Home Care™ is not a franchise – we are a locally owned and operated non-medical, home care agency with over 20 years of patient care experience – so we have the flexibility to customize our care, pricing and payment plans to best serve our client’s needs. We not only match our caregivers and clients from a skill-set perspective, but also from a personality perspective to create synergy and a seamless relationship.

At Home Care™ provides quality in-home care for clients of all ages. We assist clients with the activities of daily living, so they can remain safe and independent in their own home. We are licensed by the State of North Carolina, and we are fully Insured, Bonded, and carry Workers Compensation Insurance.

What are your rates of service?

At Home Care™ services are tailored to the needs of each individual client, as such, the rate of service for each client is determined at the initial consultative meeting. Because we are not a franchise, we have the flexibility to customize our care, pricing and payment plans to best serve our client’s needs. All consultations are free of charge. Additionally, there are no hidden charges in our rates.

I have thought about hiring someone that is not employed with an agency since it is less expensive. Should I do this?

We strongly recommend against this, as you would assume a number of risks. At Home Care aides all have training in their respective skill-set; have certified background checks, reference checks and are fully trained, bonded and insured. Additionally, we are not a typical 9-5 agency, so as a client, you will have access to us and our caregivers when needed – 24 hours a day, 7 days a week.

Are your caregivers experienced?

At Home Care™ provides experienced Companions and Certified Nursing Assistants who have a passion for providing quality care. They are thoroughly interviewed, criminal background checked, referenced checked, trained and oriented to provide comprehensive solutions for our clients. At Home Care™ will find the right caregiver for you or your loved one. Guaranteed.

We put good people to work, taking care of good people.™.